Connecticut
+ (203) 597-9100

Nondiscrimination Notice and Access to Communication Services

The Eye Care Group, P.C. (“The Eye Care Group”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  The Eye Care Group does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The Eye Care Group:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages
  • If you need these services, contact The Eye Care Group, P.C.

If you believe that The Eye Care Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Marie Joanne Arre, Chief Operations Officer (Civil Rights Coordinator), 1201 West Main Street, Suite 100, Waterbury, CT 06708, Telephone: 203-597-9100, Fax: 203-401-6527, Email: TECG_CivilRights@theeyecaregroup.com. You can file a grievance in writing in person or by mail, fax, or email. If you need help filing a grievance, Marie Joanne Arre, Chief Operations Officer (Civil Rights Coordinator) is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance Services and Alternate Formats 

1 Spanish ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-203-597-9100.
2 Portuguese ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-203-597-9100.
3 Polish UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-203-597-9100.
4 Italian ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-203-597-9100.
5 French ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-203-597-9100.
6 Chinese 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-203-597-9100.
7 French Creole ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-203-597-9100.
8 Hindi ध्यान द:ें यदद आप ह दी बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएं उपलब्ध ह।ैं 1-203-597-9100 पर कॉल करें।
9 Arabic ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.   اتصل برقم 9100-597-203-1
10 Russian ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-203-597-9100.
11 Vietnamese CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-203-597-9100.
12 Korean 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-203-597-9100 번으로 전화해 주십시오.
13 Albanian KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-203-597-9100.
14 Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-203-597-9100.
15 Greek ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-203-597-9100.
One Guest may accompany a patient to their appointment. Face masks are now optional. If indicated we reserve the right to require any patient, staff member or visitor to wear a mask at any time.
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